Proof of purchase is required for warranty claims. All warranty claims vary depending on the manufacturer and is up to their discretion, make sure to request all inclusion and condition before purchasing.

Some goods might be capable of retaining user generated data,  the replacement or repair of the goods may result in loss of the data. In these circumstances, we recommend you back up data to prevent data loss, and remove sensitive or confidential data.We will not be responsible for any data loss. 

Buyers must agree with the above postage and handling terms before purchase



For products of Superior Pet Goods, Please refer to warranty here.

 

For products of Li Ning, please see below;

All Li-Ning racquets purchased from Just On Sale Pty Ltd carry a 3 month warranty against manufacturing defects. This warranty does NOT cover damage from normal usage, abuse, or improper stringing and there is no guarantee that your racket will be replaced.

To claim warranty, please contact us and we will begin the investigation as soon as possible.

• Claims must be made within 3 months from the date you receive the product.
• Cut the strings on the broken frame but DO NOT remove the strings. Strings removed from the frame may not be processed.
• Paint chips and/or cosmetic damages do not qualify for warranty claim.
• Damages as a result of clashing of rackets or hitting the floor are not eligible for warranty claim.
• Stringing the racquet exceeding its recommended tension will fail the warranty claim process.
• Successful warranty claims for discontinued or Limited Edition racquets that are no longer available will be replaced with similar product.
• It will be your responsibility for shipping costs if your warranty claim is approved by the manufacturer, international shipping may applys.

For any other products not being mentioned above do not covered by warranty.